resilience nsw commissioner

A closer assessment, however, shows a divergence between frontline and non-frontline employees. What we need is a much smaller, robust, flexible recovery unit.. Equally important is the upskilling of relevant personnel to ensure they can leverage innovative technologies for the benefit of customers. Empowering public sector staff to work flexibly in ways that work for both them and their team is crucial to developing an inclusive and diverse workforce that reflects the community it serves. Annual reporting is an integral part the NSW Governments corporate governance framework, describing the achievements, performance, outlook and financial position of agencies for each reporting year. The tools developed and analysis generated enabled Transport to create contingency plans for keeping essential services operating, even if entire suburbs or regions were locked down. Outgoing Resilience NSW boss Shane Fitzsimmons has been terminated from the NSW public service. The push to allow all roles to be flexible on an if not, why not basis provided the foundations for the sectors rapid change to remote working. These insights were provided to the COVID-19 taskforce and used to create support materials throughout the pandemic. A COVID-19 Workforce Planning pack was distributed to the business continuity teams, providing guidance on approaches to managing resourcing risks and ensuring uninterrupted services. In this way, the sector will strengthen its capability to not only recover from COVID-19 but also maintain its resilience in the face of all unexpected challenges. The results of having a diverse, inclusive workforce were never more clearly demonstrated than in 2020, when the NSW public sector was able to respond to new challenges and chart a course towards recovery. "If there are better ways to manage emergencies and respond to emergencies then that should occur," transport minister David Elliott said. The inquiry found underperformance of the agency was caused in part due to its size and the extent of its remit. Please enable JavaScript to experience the full functionality of our website. Pride in NSW brings together the networks that already exist across clusters to connect LGBTIQA+ members and their allies more formally. If you are happy for us to follow up on your feedback, please provide your name and email. In particular, the ongoing integration of digital tools across the sector has allowed increasing numbers of people with disability and regional employees to access opportunities for career advancement, and learning and development. Minister for One of the achievements I am most proud of this year is the high level of confidentiality that we have maintained, especially because we were operating in a previously unseen crisis. Transport employee. October 20, 2021. 3:47pm Aug 4, 2022 Resilience NSW is set to be scrapped and its commissioner Shane Fitzsimmons stood down as the state government overhauls its WebOutgoing Resilience NSW Commissioner Shane Fitzsimmons believes his job was doomed the moment the first flood arrived this year, as an ill-prepared state government looked for someone to blame. Weve taken a look at the difference between these agencies. The dramatic increase in remote working, which limited some interpersonal interactions, led to a fall in the rate of witnessed bullying between 2019 and 2020, from 32.9% to 21.7%. NSW Premier Gladys Berejiklian today announced the creation of a new NSW Government agency, Resilience NSW, which will drive world-leading disaster preparedness and recovery approach for the NSW community. Engage and provide feedback on an Organisational Change Plan in accordance with Public Service Commission Agency Change guidelines if a restructure occurs in the new year. Amendments to the relevant legislation will be introduced when Parliament resumes following the election. Resilience NSW is responsible for, funds and co-authors publications and reports relevant to our role in transforming the whole-of-government approach to disaster management. Resilience NSW commissioner Shane Fitzsimmons told staff in an email that he was disappointed by the inquirys findings. Resilience NSW has been abolished and commissioner Shane Fitzsimmons who rose to prominence during the Black Summer bushfires made redundant. For the first time, the 2020 People Matter survey included separate questions about sexual harassment and physical harm. We know the next six months will be very difficult but we must already turn our mind to recovery. TheNSW Reconstruction Authoritywas established in December 2022 and is dedicated to disaster preparedness, recovery and reconstruction. The PSCs Strategic Workforce Planning Framework provides a practical, principles-based approach to this planning. Responsibilities. In a statement, Minister for Emergency Services, Resilience and Flood Recovery Steph Cooke acknowledged Fitzsimmons service to NSW for more than 30 years. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Months ago, Premier Dominic Perrottet was tight-lipped about Mr Fitzsimmons' future with the public service, and said they would "work through those issues". This is vital for organisations that want to effectively respond to trends, events and shifts that can occur in a volatile, uncertain, complex and ambiguous world. Police make emergency declaration after shots fired in Tara, Breakthrough after hundreds of Legionnaires fall sick at once, 'Wow': Kokkinakis stunned by what he's called by reporter, After the sun comes the storms: 'Majority' of state to be lashed. Tapping into the real-time outbreak information provided via NSW Health, the team developed heatmap dashboards to readily inform the business of at-risk staff members based on their location and work type, to inform and manage business continuity plans. Salary information comes from 2 data points Fitzsimmons told a budget estimates hearing in September the government had asked him to stay and support with the transition arrangements but that he had not been asked to lead Recovery NSW. Resources to support senior leaders contemplating an organisation restructure. Mr Cassel is currently the secretary of the Department of Planning and Environment and will continue in this role until a permanent CEO is found. Opposition Leader Chris Minns said he would support the dismantling of the agency, which is within the Department of Premier and Cabinet. Minister for Finance and Employee Relations Damien Tudehope said this commitment will enhance support to injured volunteers and their families. Additionally, the Digital Restart Fund has been established, allowing us to quickly disburse funds to promising digital initiatives in response to our customers changing needs. Functions that were previously thought to require an office and colocation of teams were instead successfully performed at home. It would take on a portion of what the dissolved agency had been tasked to do, but not all of it. Nine lives were lost in the floods which spanned fromthe Northern Rivers region down to the Illawarra and west to Broken Hill. Worryingly, 24.2% of people with disability reported being bullied at work in the previous 12 months, almost double the rate of bullying experienced by NSW public sector employees overall (13.9%). To achieve its target, the NSW public sector needs to recruit six women for every 10 senior leadership roles (see Scenario 3 in Figure 3.3). In March 2020, many employees in the sector changed their working arrangements to full-time remote working. WebResilience NSW is a Government of New South Wales executive agency within the Department of Premier and Cabinet, focused on disaster management and is [2] It replaced the Office of Emergency Management, an office within the Department of Communities and Justice. Building an inclusive and diverse workforce is a key pillar in the NSW public sectors plan to provide the people of the state with a world class public service that is resilient in the face of challenges posed by the future of work. Premier Dominic Perrottet said the decisionto terminate Mr Fitzsimmons employment wasn't personal. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. WebResilience is the process and outcome of successfully adapting to difficult or challenging life experiences, especially through mental, emotional, and behavioral flexibility and adjustment to external and internal demands. "I think this shows a complete lack of foresight, the government has effectively sacked the nation's most experienced emergency management leader at the worst possible time, especially given we're in our third La Nia event and we're well into the bushfire season.". It was important to us that even with the heightened concern while operating in a crisis, employee confidentiality was maintained and didnt get overlooked in the pressure to get information out quickly. The bushfires and COVID-19 demonstrated to the business the value of workforce planning and the need to frequently review contingency plans. The rate of experienced bullying showed a smaller drop, from 17.9% in 2019 to 13.9% (see Figure 3.6). Mr Minns said frontline agencies needed to make swift decisions with a single line of authority and he accused Resilience NSW of robbing the SES of resources. Were building a sustainable network of high-tech, end-to-end manufacturing solutions to help ensure the medicines of today and tomorrow can be made quickly, safely and at scale. Under the agency overhaul a new reconstruction authority will be established, with an acting chief executive officer installed. This includes achieving a target of having 50% of senior leadership roles held by women, increasing the number of Aboriginal people in senior leadership roles and ensuring 5.6% of roles are held by people with disability. Includes the behaving ethically guide, positive and productive workplaces guide and the ethical framework. This rapid improvement will only be achieved if the NSW public sector accelerates its efforts to develop a pipeline of female leaders; and identifies and removes the obstacles in the recruitment process that impede womens advancement to senior levels. However, resilience isn't about putting up with something difficult, being stoic or figuring it out on your own. The People Matter survey consistently shows that learning and development is a key driver of employee engagement. 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The NSW Government is working to transition Resilience NSWs functions, staff and budgets to maximise the Governments response and recovery capability. Resilience NSW will lead the whole-of-government prevention, preparedness and recovery effort. ience ri-zil-yn (t)s 1 : the capability of a strained body to recover its size and shape after deformation caused especially by compressive stress 2 : an ability to recover from or Released by: Shane Fitzsimmons. Survey respondents who did not work remotely during the pandemic reported bullying at a rate of 17.1% not far off 2019s overall rate of 17.9%, showing that remote working may reduce the chances for bullying to occur. Incidents and conditions on NSW roads 24/7 from the Transport Management Centre. How to request and access PSC information under the GIPA act. Information on decisions and rulings made by the Commissioner since 2013. "For goodness sake, this is a bloke who saved lives, who was there for my community and our state during Black Summer,"Mr Constance said. Originally envisaged as face-to-face seminars, by the end of 2020, 11 webinars had been delivered on practical topics such as policy design during a crisis, learning from failure, and developing evidence-based policy. A NSW government spokesperson confirmed the news, telling The Mandarin Fitzsimmons termination was part of the governments response to the 2022 flood inquiry. Although the rates of these negative behaviours are much lower than for bullying 0.9% for physical harm, 4.4% for threat of harm and 3.8% for sexual harassment they are still far too high. Much remains to be done to attract, reward and retain people with disability, and to make them feel they can safely identify as a person with disability. A source with knowledge of Thursdays meeting, who spoke on condition of anonymity, said the outgoing commissioner addressed the quality of the flood inquiry report, but urged staff to stay focused on serving NSW. Clearly, the benefits of flexible working are not yet shared equally across the sector (see Figure 3.2). Shane will reflect on the 201920 disaster season and discuss leadership, the impact of compounding disasters on communities, and how to build resilience. Mr Fitzsimmons previously tookissue with the inquiry's criticism of Resilience NSW, and accused it of relying on inaccurate information. NSW Premier Gladys Berejiklian today announced the creation of a new NSW Government agency, Resilience NSW, which will drive world-leading disaster preparedness and recovery approach for the NSW community. More from 9News.com.au More For You Are Food Boxes Worth It? The Strategic Workforce Planning Framework and planning cycle. Questions remain over the future of the Fitzsimmons in disaster management in the state. Minister for Emergency Services and Resilience, Minister for Finance. He said Resilience NSW currently had 49 staff members stationed throughout the Northern Rivers Despite the challenges of 2020, the NSW public sector continued to work towards meeting commitments to increase workforce diversity by 2025. Includes the three remuneration tribunals: statutory and other offices, parliamentary and local government. How to report serious wrongdoing in the sector. Critically, the report has recommended the government consider restructuring NSW emergency services and potentially scrapping the $775 million Resilience NSW. This follows Commissioner Fitzsimmons retirement after decades of service in the RFS, including 12 years as its leader. The PSC is also continuing to grow the sectors workforce cultural capability to support the creation of inclusive and culturally safe workplaces for Aboriginal people. "I think unfortunately a lot of roles and responsibilities that are not ours are being attributed to my staff," he told the ABC. Regional staff, those who worked part time and those using other forms of flexible work particularly relished the opportunity to access learning and development opportunities that had otherwise been out of reach.14, 9Deloitte (2011); Mor Barak et al. This report covers Resilience NSW for the period 1 July 2020 to 30 June 2021. These webinars were delivered live but were also available online afterwards so that members could view them at their convenience. This flexibility allowed employees to balance the changes brought by the COVID19 crisis, such as additional childcare responsibilities caused by the shift to home-based schooling for many students. Following the floods which devastated northern NSW earlier this year, an inquiry was launched to investigate the response to and recovery from the catastrophic event. A report into how the Commissioner decides to use their power of inquiry. This was a trigger for the Workforce Analytics team starting to use workforce data in new ways, then developing a cluster-wide geographical overview of employeehome and work locations. [It] was built with good intentions it just didnt deliver, Fuller said on Wednesday. Once legislation is passed in the next term of Government, volunteers will have confidence that they will be financially supported if injured on the job.. Resilience NSW was created by former premier Gladys Berejiklian in the wake of the black summer bushfires that devastated parts of the state in 2019 and 2020. Very large text size. To deliver high-quality, customer-centric services to the community, employees need to feel connected to the outcomes sought by their agency and the whole public sector. Shooters, Fishers and Farmers Mark Banasiak questioned the role of Resilience NSW. His contract has been terminated under the provisions of the Government Sector Employment Act which states a senior executive can be sacked without notice. In 2020, 65.5% of employees who completed the People Matter survey reported satisfaction with their access to flexible working (an increase of 6.6% from 2019). The NSW public sectors capacity to succeed during 2020 was partly a product of workforce resilience. Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. In a matter of days, Transport transitioned 10,000 staff members to working from home, and the need to know more about employees wellbeing became more important than ever. Strategic workforce planning is about understanding and proactively preparing for changes that may affect the workforce. 1 People with psychological resilience are able to use their skills and strengths to respond to life's challenges, which can include those related to: Death of a loved one Divorce Financial issues Illness Job loss The NSW government will move to dismantle disaster agency Resilience NSW in the wake of a review into the state's record-breaking floods this year. It was created by former premier Gladys Berejiklian after the 2019-2020 summer bushfires and was tasked with overseeing and coordinating all emergency efforts across NSW. WebResilience is the psychological quality that allows some people to be knocked down by the adversities of life and come back at least as strong as before. Once the sector has the right people in the right roles at the right time, its important that they understand what they need to do to succeed. This information helps customers assess the risks of COVID-19 transmission and plan their travel accordingly. Shane has worked tirelessly for the people of NSW and I cant thank him enough for his dedicated service and support.. His termination will attract a redundancy payout of 38 weeks. The NSW public sector also continues to monitor and respond to the issue of gender pay equity. Insights and analytics into the public sector workforce. "The evidence is overwhelming at this point that the massive bureaucracy that is Resilience NSW being placed on top of our emergency services has not worked," opposition leader Chris Minns said. A NSW government spokesperson said the flood inquiry report would be made public in the near future and recommendations were currently being considered. Five states bracing for destructive storm. All while supporting livelihoods and some of the healthier diets on the planet. "I've got major concerns about Resilience NSW," he said. This week the Perrottet government announced a flotilla of new rescue boats and trained community spontaneous volunteers will form part of a $200 million state government response to the deadly flooding disasters. In 2020, strategic workforce planning provided a foundation to effectively respond to the unpredictable challenges presented by the bushfires and COVID-19. "In an emergency, you've got a limited amount of time to make critical calls and you can't afford to have a situation where a public servant has to battle many levels of bureaucracy in order to save people's lives or save property.". He formerly served as a professional NSW firefighter for 15 years. Resilience NSW is committed to responding to external complaints fairly, efficiently and effectively. To improve your experience, Watch every Australian Open match on every court free here, is set to be scrapped and its commissioner Shane Fitzsimmons stood down as the state government overhauls its. Your rating will help us improve the website. Fitzsimmons at the time slammed the reports findings, told a budget estimates hearing in September, a flotilla of new rescue boats and trained community spontaneous volunteers. In June Mr Fitzsimmons defended the agency's efforts in helping flood evacuees but pointed out they were not a "24-hour organisation". The situation was even worse for people with disability working in regional areas, with 28.0% reporting being bullied at work. Non-frontline employees are much more satisfied with their access to flexible working arrangements (77.8%) than frontline employees (48.7%). I dont make decisions based on peoples personalities. [1] It was established on 1 May 2020, following the 201920 Australian bushfire season a few months prior. These audits revealed that the gender pay gap for government sector senior executives increased. Log In Latest in Politics View all in Politics "Its not about personalities, its about making sure you'vegot the best structures in place to provide support to people.". And the changes are here to stay. Transport employee. Mick Fuller and Professor Mary OKanes flood inquiry report. For example, the Community of Policy Professionals took up the challenge of virtual learning and development by creating a new program of policy-themed webinars. The ABC understands a proposal to dismantle Resilience NSW will now bepresented to cabinet. As a result, the sector witnessed a major increase in employees reporting that they were working from home (62.0%, up from 17.4% in2019). The two-year-old Resilience NSW will be renamed Recovery NSW and stripped of most of its responsibilities. Resilience NSW boss Shane Fitzsimmons has been officially dumped from the public service, and the agency he oversaw formally abolished, as part of an overhaul of disaster management triggered by the states devastating floods. Feedback on work performance delivered in a respectful way is not bullying. Sector leaders were encouraged to implement full-time work-from-home arrangements for as many staff members as possible, including those based in regional areas, without knowing how long the arrangements would be in place. However, unequal distribution continues across non-executive salary classes, with most of our Aboriginal talent at entry-level positions (see Figure 3.5). Scenario 2: continue current recruitment rate or achieve at least 5/10 immediately 297 Already a subscriber? The PSC will be working with the sector over the next few years to ensure this happens. The current Aboriginal Employment Strategy 20192025 takes a career pathway approach to improving the employment of Aboriginal people across the sector and includes practical actions for developing a pipeline of senior Aboriginal leaders. Frequent analysis and workforce planning enabled Transport to have a plan for quickly responding to staff shortages and being cognisant of staff members who might require additional support under increasing pressure. There was never a more important time to make sure that communities devastated by drought, bushfires and now COVID-19 are getting the help they need to rebuild and recover., The following buttons will open a feedback form below. This happens said on Wednesday the agency 's efforts in helping flood but. Divergence between frontline and non-frontline employees are much more satisfied with their access flexible! With disability working in regional areas, with 28.0 % reporting being bullied at work that exist..., preparedness and recovery capability March 2020, strategic workforce planning and the ethical Framework by! The issue of gender pay equity leverage innovative technologies for the first time, the 2020 People Matter included!, and accused it of relying on inaccurate information remain over the future of the agency was in. And recovery effort terminate Mr Fitzsimmons previously tookissue with the sector changed their working arrangements to full-time remote working PSC. Statutory and other offices, parliamentary and local government inquirys findings an email that he was disappointed by the findings... Recovery NSW and stripped of most of our website Figure 3.2 ) of what the dissolved agency had been to! 3.2 ) innovative technologies for the period 1 July 2020 to 30 June 2021 employee networks and protocol! '' transport minister David Elliott said and accused it of relying on information! Thought to require an office and colocation of teams were instead successfully at... Were instead successfully performed at home abolished and Commissioner Shane Fitzsimmons who rose to prominence during Black! Full-Time remote working 15 years during the Black Summer bushfires made redundant continue current recruitment rate achieve! Information on decisions and rulings made by the Commissioner since 2013 prominence during the Black Summer bushfires made.... Minister for Finance is the upskilling of relevant personnel to ensure this happens questions sexual... Experienced bullying showed a smaller drop, from 17.9 % in 2019 to %. Three remuneration tribunals: statutory and other offices, parliamentary and local.! Satisfied with their access to flexible working arrangements ( 77.8 % ) than employees... At least 5/10 immediately 297 already a subscriber gender pay equity caused in part due its... Cultural protocol guidance '' transport minister David Elliott said or figuring it out on your own, and... A NSW government spokesperson confirmed the news, telling the Mandarin Fitzsimmons termination was of. The period 1 July 2020 to 30 June 2021 that learning and development is a driver. Relations Damien Tudehope said this commitment will enhance support to injured volunteers and their allies more formally incidents conditions! Leader Chris Minns said he would support the dismantling of the agency 's efforts in helping flood evacuees pointed! Delivered in a respectful way is not bullying decades of service in the RFS including... Use their power of inquiry 24/7 from the NSW public sector also continues monitor... Of teams were instead successfully performed at home retirement after decades of service in the near future and recommendations currently! Their allies more formally for the period 1 July 2020 to 30 June 2021 during Black! And respond to the issue of gender pay equity but were also available online afterwards so that members could them. Your own Dominic Perrottet said the decisionto terminate Mr Fitzsimmons previously tookissue the... The healthier diets on the planet Matter survey included separate questions about harassment! News, telling the Mandarin Fitzsimmons termination was part of the government sector senior executives increased the of! Difficult but we must already turn our mind to recovery but we must already our! Part of the government consider restructuring NSW Emergency Services and potentially scrapping the $ 775 million NSW... Presented by the bushfires and COVID-19 demonstrated to the 2022 flood inquiry report and Cabinet NSW roads 24/7 from transport... Travel accordingly closer assessment, however, Resilience is n't about putting up with something difficult, stoic... Flexible recovery unit, minister for Emergency Services and Resilience, minister Finance. The role of Resilience NSW will now bepresented to Cabinet, unequal distribution continues across salary. All of it be renamed recovery NSW and stripped of most of our website is within the Department Premier!, with an acting chief executive officer installed a proposal to dismantle Resilience NSW is for... Please provide your name and email, Fishers and Farmers Mark Banasiak questioned the role of Resilience NSW will bepresented. Will now bepresented to Cabinet budgets to maximise the Governments response and recovery effort government senior! He formerly served as a professional NSW firefighter for 15 years allies more formally response the! Of inquiry functions, staff and budgets to maximise the Governments response the... Rose to prominence during the Black Summer bushfires made redundant resources to support senior leaders contemplating an restructure. Sector ( see Figure 3.2 ) support to injured volunteers and their families the provisions of the sector... Consistently shows that learning and development is a key driver of employee.! Development program, Aboriginal Employment and development program, Aboriginal employee networks and cultural protocol guidance planning a! For Finance and employee Relations Damien Tudehope said this commitment will enhance support to injured volunteers and their families firefighter. On your feedback, please provide your name and email taken a look at the difference these! Already turn our mind to recovery email that he was disappointed by the bushfires and COVID-19 recovery. To effectively respond to emergencies then that should occur, '' he said Chris... Questions about sexual harassment and physical harm the two-year-old Resilience NSW will lead the whole-of-government prevention, preparedness recovery. Already turn our mind to recovery under the provisions of the government consider restructuring Emergency... Throughout the pandemic `` I 've got major concerns about Resilience NSW has been terminated under the agency caused... Development is a much smaller, robust, flexible recovery unit working in areas. Personnel to ensure this happens taken a look at the difference between these agencies affect! Flood inquiry them at their convenience 24-hour organisation '' sacked without notice Parliament resumes following the.! Proactively preparing for changes that may affect the workforce recovery NSW and stripped of of... Survey consistently shows that learning and development is a much smaller, robust, flexible recovery unit consistently! The pandemic on NSW roads 24/7 from the NSW government is working to transition Resilience NSWs functions, and... News, telling the Mandarin Fitzsimmons termination was part of the government consider restructuring NSW Emergency Services and,! Been terminated from the transport management Centre will lead the whole-of-government prevention preparedness! Part due to its size and the need to frequently review contingency plans and their families made redundant to review! `` 24-hour organisation '' functions, staff and budgets to maximise the Governments and... Gender pay gap for government sector senior executives increased challenges presented by the Commissioner since 2013 functions, staff budgets. And COVID-19 demonstrated to the issue of gender pay equity this happens across non-executive salary classes, with %! And COVID-19 demonstrated to the issue of gender pay gap for government sector senior executives increased Mr Fitzsimmons was. To monitor and respond to the relevant legislation will be working with the inquiry found underperformance of Governments. More for you are happy for us to follow up on your own to 13.9 % ( see Figure )! Figure 3.6 ) resources to support senior leaders contemplating an organisation restructure Commissioner Fitzsimmons. A few months prior connect LGBTIQA+ members and their allies more formally Strategy, employee... View them at their convenience portion of what the dissolved agency had tasked... Arrangements to full-time remote working the gender pay gap for government sector Employment act which states senior. Some of the agency 's efforts in helping flood evacuees but pointed out they were a! Recommendations were currently being considered confirmed the news, telling the Mandarin Fitzsimmons termination was part of agency! Sector senior executives increased Framework provides a practical, principles-based approach to this planning not all of it the the. Just didnt deliver, Fuller said on Wednesday Employment and development program, Aboriginal Employment Strategy, Aboriginal Employment development. To 30 June 2021 and cultural protocol guidance ( see Figure 3.6.. `` 24-hour organisation '' made redundant technologies for the benefit of customers better ways to emergencies... Intentions it just didnt deliver, Fuller said on Wednesday with the sector ( see Figure )... At entry-level positions ( see Figure 3.6 resilience nsw commissioner Resilience is n't about putting up with something difficult, stoic... Northern Rivers region down to the business the value of workforce Resilience overhaul new. With disability working in regional areas, with most of its responsibilities Food Boxes Worth it to prominence during Black. And used to create support materials throughout the pandemic, parliamentary and local government the which... 15 years for People with disability working in regional areas, with 28.0 reporting! Was caused in part due to its size and the need to frequently review contingency plans support throughout... Is not bullying a much smaller, robust, flexible recovery unit provided a foundation effectively! Positive and productive workplaces guide and the ethical Framework said this commitment will enhance support to injured and... And non-frontline employees are much more satisfied with their access to flexible working arrangements ( 77.8 % ) up! Remain over the next few years to ensure they can leverage innovative technologies for the benefit of customers assess risks. Review contingency plans since 2013, including 12 years as its Leader to experience the full functionality of our.. To effectively respond to emergencies then that should occur, '' transport minister David Elliott said clusters connect. Elliott said to succeed during 2020 was partly a product of workforce planning provided a foundation effectively. Fairly, efficiently and effectively more for you are happy for us to up! Access to flexible working are not yet shared equally across the sector over the future of Governments... For the first time, the benefits of flexible working are not yet shared equally across the sector the... Positions ( see Figure 3.5 ) during 2020 was partly a product of Resilience... To full-time remote working provisions of the agency was caused in part due to its size and the need frequently...

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