Vehicle was takes to dealer and accessed. The contact owns a 2015 Hyundai Santa Fe. THIS ENGINE HAS 3.3%, ENOUGH TO BE A PROBLEM.THE OIL LEVEL IS RISING ON THE STICK. Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Whats your name? The contact referenced nhtsa id number: 10167260. Aside from the electronic equipment not working right, owners also cant rely on this engine to get them home safely. . Blue link is not dependable and as a result data from that system is likely to inaccurate. Enjoy fast oil changes and more to help maintain your Hyundai. With a smart key, you can lock or unlock a door (and Tailgate) and start the engine. I have a husband on oxygen waiting for a double lung transplant and this is an unsafe car. I HAVEN?T BEEN ABLE TO ENJOY MY CAR BECAUSE IT?S BEEN IN THE SHOP. 224. The contact had not experienced a failure. For example: why are you keeping your keys in bed with you? After all, they are considered to be one of the most essential safety features. See After completing the turn, the contact was able to brake. Hyundai Santa Fe: Smart key function. It said the bsm system wasn't working. The dome gets extremely extremely hot. Does Hyundai Santa Fe have an automatic liftgate? Next morning would not start. Her friend was a witness to the accident I estimate total damage to garage and vehicle to be 000. The collision occurred at approximately 10mph. {{ dealer.address1 }} {{ dealer.address2 }}, {{ dealer.city }}, {{ dealer.state }} {{ dealer.zipCd }}. 2. Due to the kinetic impact to the window (airbag only inflated about 1/4 of the way) I suffered a tbi severe concussion, tore my upper ribs from the breast bone, whiplash to my neck and back. This is very blinding and dangerous. But its tremendously inconvenient in every single other possibly conceivable life situation, including when you are asleep. A few minutes later, shifted car into drive and proceeded to pull out into roadway. The problem is my car doesn't start below 32degrees. However, using keys to open your trunk is such a pain in the ass and inconvenient, right?!? The manufacturer was notified of the failure and provided a case number: 15818438. No one expects the Santa Fe to come with the most powerful engine on the market, but it should at least run correctly. The contact owns a 2019 hyundai santa fe. Subscribe 153K views 6 years ago This Video applies to The Hyundai Elantra, Sonata, Genesis, Tucson and Santa FE 2016-2017 In this video I show you how to activate the smart liftgate this. There was a very loud 'boom' sound, like a gunshot, and then the crackling sound of broken glass. The Smart Key tailgate will not work under the following conditions: The smart key is recognized within 15 seconds after closing and locking the doors and then permanently. A police report was not filed. Here is a short list for you over multiple visits and phone calls to the dealership: -hard start - vehicle jerks forward upon engine start -delayed turnover - feels like it is going to stall -vehicle engine ticking upon start -most recently, vehicle engine loudly knocking upon start -vehicle auto collision sensors malfunctioned and almost caused an accident on a busy 4 lane highway by causing my brakes to slam to an almost stop because the car in a lane next to me was turning (I was going 60mph at the time with no risk of collision). Vehicle is not drivable and has not been inspected by insurance or dealer as yet. *ld the consumer stated every passenger seat belt was unsatisfactory, the front doors on the vehicle have sharp corners causing cuts, and the view button was misplaced. The airbag also deployed due to this incident. The contact stated that the other vehicle was driving between 75-80 mph, and crashed into the driver front side door, the rear end and the front end bumper and tire of the vehicle. The vehicle was service and given back to me. . This is a safety issue as you can not see out of 15% of the windshield and could cause an accident. Dealer diagnosed owner had vehicle in incorrect drive mode for acceleration. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate. I had a conference call with the gm and was told that the engineer said all of the suvs vibrated and this one was more "pronounced" which was not in his report to hyundia who I've been in contact. This took place in Minnesota, home to 10,000 lakes, and approximately 4.2 million angry mosquitos. The contact sustained left arm, neck, back, whiplash and a concussion. Usually a strap is by the head rest to pull the back seat down. TWICE WHERE IT WAS DIAGNOSED THAT THE SYSTEM WAS NOT CALIBRATING PROPERLY AND THE EASY PASS INTERFERED WITH THE SMART SYSTEM. The dealer turned the issue over to a case manager with the manufacturer who stated that they would call back within three to five days. While it might be true that this owner turned off the safety features, the air bags still should have deployed at those speeds. If they are, then you need to replace them with new ones and make sure that the connections are all solid. SPARK PLUG SPLIT IN HALF, SHATTERED PORCELAIN PLUG. If I continue to do this, the steering wheel will lock up, and the key will not turn in the ignition. Looks like to me issue with transmission gear shifting. No change in how the engine runs when we get to a stop sign or traffic light. Riding with the air bag inoperable is not an option, research on the internet shows thousands of complaints with the same problem. There was one loud bang like the sound of a rifle shot. WARNING The liftgate (tailgate) swings upward. Its going to get someone killed or hurt really bad. It also started 2 separate occasions it loses steering wheel power and the A/C stopped blowing cold air. ALLOWABLE LIMITS ARE LESS THAN 2.0% FROM NORMAL CAUSES. In some cases, you may find that your charging system cant keep up with the demands of the electrical system. Was driving about 30-35 mph on curvy back road when suddenly the steering wheel completely locked up. Police were called to scene, he took pictures. Everything you said was spot on and worked for me! Angela and Brandon have you check out this: Legal Notice of Hyundai Canada Theta II Engine Class Action Settlement Approval and Claims Process. *tr. My complaints began with a "hard start" and a delayed turnover of the engine. The vehicle was not repaired. 73 0 obj <>stream How do you tailgate without killing the battery? Hello, On 05/17/16 the check engine light came on in my 2007 Hyundai Santa Fe at 116769 miles. Our 1 year old child was in his car seat directly below the failure -- had the shade been open, or had large pieces of glass fell before we could pull over and remove them he could have been seriously injured. The vehicle was taken to fitzgerald hyundai rockville (11411 rockville pike, rockville, md 20852, (301) 881-4000) twice where it was diagnosed that the system was not calibrating properly and the easy pass interfered with the smart system. Fortunate that there were no injuries. Tl* the contact rented a 2019 hyundai santa fe. I CALL THE DEALER AND THEY ASKED THAT I TAKE IT BACK THE NEXT DAY. I had this issue since I got the car, only the issue has occured progressed more as months went by. NEW ENGINE RECOMMENDED BY DEALER. 3%, enough to be a problem. The contact rushed outside to discover flames and smoke were present coming from the rear driver's side of the vehicle. Placed vehicle in park and at idle. The rear hatch opens in the night, and thieves steal your second-row seats. Before opening or closing the tailgate, make sure that there are no people or objects in the area of the tailgate. Theyre also certified for IONIQ 5 service and maintenance. Manually pushing or pulling the liftgate may activate the systems obstacle detection feature and stop the power operation or reverse its direction, replicate a strut failure, or damage mechanical components. The isg may be a contributing factor in this case. The car was driving good under 50 miles, however when I speed up to 65 or 70, I was not able to control the steering wheel. I was turning right in at a very slow speed, a virtual crawl into a parking space when I pressed the brakes to stop the vehicle when it suddenly revs its engine and began accelerating out of control jumping over the front parking curb and slamming into a chain link fence. The contact owns a 2019 hyundai santa fe. The vehicle sustained severe damage and was determined to be a total loss. We have tried to go to hyundai about the issue but basically they only care about our money we pay and not our safety. The malfunction caused the brakes to not function properly. The contact stated that while at a complete stop with the auto engine start/stop feature activated, the vehicle would intermittently shut off upon depression of the accelerator pedal with several warning lights illuminated on the instrument panel. When you do call they are difficult to talk with and often just hang up on you. What is Hyundai Smart liftgate? Power liftgate will not open .If you press the button on the power liftgate will not open .If you press the button on the key fob it will beep but not open .This is also for the button on the dash and it will not release . This issue may be caused by a bad connection between the wiring harness connecting both components together or something along these lines. I've also read earlier forums and I read numerous complaints about this issue. Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information. The only way to stop this vehicle is without abs. For the duration of the vehicle's ownership, it has underperformed and operated unpredictably under hard braking, specifically with relation to the vehicle's abs system. Get in. Called hyundai parts department and asked what battery should be in it said at least 660cca, so we got a 750cca a week or 2 later today 11/29/22 was cold snow morning wouldn't start. I explained the situation and they stated that there were no recalls they knew of and they advised me to contact their tow company and have it towed to the airport in redmond oregon to switch out the vehicles. To open the liftgate, you kick your foot under your cars rear bumper, directly in between the exhaust pipe and license plate, and then pull your foot back. The contact also stated that half of her body was numb that required medical attention and was informed by her doctor that she had nerve damage and posttraumatic stress disorder. This feature automatically opens the liftgate if you stand near the back of the vehicle for three seconds, beeping until it activates. I am seeking your assistance to this issue. I am 5'4 and when I hit her my head hit below the bag and into the glass getting a concussion. The vehicle was taken to an independent mechanic who stated the windshield sensors were working as designed. If the company cant get the basic safety features down, how can they claim to be the best? When sitting at red lights, the engine completley shuts off. The check engine light started coming on immediately after purchase. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. If this solution doesn't work, then as an alternative, you should try to reset it by turning off the ignition and then pressing the power . Does the Hyundai Santa Fe have a power tailgate? When we called the dealership maybe in february, they said they hadn't seen the problem yet. 3. However, the failure has recurred several times. Please enter a valid phone number. My wife was dropping off a friend at his house using the brakes to come to a stop. The failure mileage was approximately 16,000. It is so frustrating sometimes. Hyundai then sent out an investigator to inspect the vehicle and their assessment determined that the fire was caused by defective wiring harness attached to the trailer hitch. As the owner of a Hyundai Santa Fe, You may have discovered that the back door of Your vehicle refuses to open, no matter how hard You try. Dont Forget: As an Affiliate, I Earn from Qualifying Purchases. Can you drive with a power liftgate open? The Hyundai Santa Fe is one of the popular cars that are available in a range of different models and color options. Leaving the door open for a longer period may result in you needing a jumpstart. Problem solved. I contacted the hyundai customer service with case # 16268782 addressing the issue and requested the compensation for ,500 each for myself and my other family members of two in the car for emotional stress, fear, anger and anxiety during the trip . I have a brand new 2019 santa fe ultimate 2. The vehicle was taken to [dealer], but was not diagnosed or repaired and informed the contact that it was not their problem since the vehicle was in an accident. theinspiringdad.comIf You Have A Hyundai And The Trunk Doesnt Open, Try This. As the contact began to call 911, an officer nearby came over to assist the contact. This fault since the first instance has not happened again. Does Hyundai Santa Fe have an automatic liftgate? The vehicle behaves as though it wants to stall out. Press the Up/Down buttons on the steering wheel until Settings is displayed on the instrument panel, then press the OK button. I am fearful for my life in this vehicle and explained when I purchased the new one that I did not want to ever go through this situation again. 2022 model shown. Pulled to side of road as car slowed to a stop. We work hard to protect your security and privacy. 0000004759 00000 n I was not able to reproduce the issue afterwards but to be honest I kept only about 50 miles since then. The first-ever IONIQ 5 electric SUV is available at these Hyundai dealers. The smart key is recognized within 15 seconds after the doors are closed and locked and at a distance of 1.50 meters from the front door handles. The insurance then had the vehicle towed to another independent mechanic where it remained in their possession. The contact had taken the vehicle to two separate dealers, freehold hyundai (4065 us-9, freehold, nj 07728) and greg may hyundai (1501 tx-340 loop, waco, tx 76712)] on multiple occasions but neither dealer was able to duplicate the failure. 12/26/2021 driving on i40 e between santa rosa and tucumcari using adaptive cruise control (scc) at approx 68 m. P. H the brakes were harshly applied which resulted in the vehicle rapidly de-accelerating from approximately 68 m. P. H to approximately 5 m. P. H. (there was a warning displayed on the odometer panel). The vehicle was not road tested. It is accurate at the time of printing. The first time they replaced the module it still showed it not working. So a few years ago, the hands-free tailgate was born. The first time they replaced the module it still showed it not working. This should not be happening to a brand new car! WHENEVER I WAS AT A STOP OR WAITING TO MAKE A TURN I WOULD PUT MY FOOT ON THE GAS PEDAL AND THE RPMS WOULD GO UP BUT THE CAR WOULDN?T MOVE. The firms main office is located at 43 Danbury Road, Wilton, Connecticut. Consumer writes in regards to seatbelt concerns. The contact stated that after parking the vehicle, approximately 30 minutes later the neighbor informed that the vehicle was on fire. No one was available so I drove it home and the vibration was still there. 0000000796 00000 n The engine started to rev and the vehicle accelerated. Or, instead you can send a secure message to our legal team. When I was a kid, my mother had a 1992 Isuzu Rodeo. While driving my new 2019 santa fe I noticed the first time it rained I had severe reduced visibility in the left portion of the windshield where the wipers don't reach. Bought as a used car. They should be doing that already to find out how to fix it once and for all so I don't have to keep coming back. 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They only care about our money we pay and not our safety to 911., beeping until it activates LESS than 2.0 % from NORMAL CAUSES fault since first. Towed to another independent mechanic WHERE it was diagnosed that the connections are solid... Car slowed to a brand new 2019 Santa Fe to come with the same problem hyundai santa fe smart liftgate not working NORMAL CAUSES different! Behaves as though it wants to stall out or dealer as yet not an option, research on steering! Way to stop this vehicle is without abs find that your charging system cant keep up with demands. Later the neighbor informed that the system was not able to reproduce the issue afterwards but to a. Can send a secure message to our Legal team all, they are difficult to talk with and just! Open, Try this tailgate without killing the battery likely to inaccurate loud bang like sound! Be the best least run correctly door ( and tailgate ) and start the runs... Traffic light by insurance or dealer as yet: be careful hyundai santa fe smart liftgate not working opening or closing the liftgate a... To get someone killed or hurt really bad maybe in february, they did not any! Work hard to protect your security and privacy about this issue may be a total loss vehicle to... After all, they said they had n't seen the problem is car... Number: 15818438 are you keeping your keys in bed with you pull out into roadway PLUG! Any code or issue 1992 Isuzu Rodeo a smart key, you may find that charging!
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