atomi smart color string lights troubleshooting

Press Save. Four of them work correctly. Im worried the constant exposure to the sun will affect the electronics in the controller. Using the atomi sma app on your sma device, you can choose the exact color(s) you want for your color sequence. Send us an email at orders@atomismart.comand well help you find it. My Home is fully integrated with Google Home every light and switch is connected and this app will not connect!!! Love the presets, love the voice control, love everything about these lights! 6. Set up a personalized light show. So far, they have been great! Device Features & Instructions General Instructions & Troubleshooting , Create a ticket by clicking on the button below. Control your Smart Color String Lights using Alexa, Google Voice Assistant or customize the. Avoid damage to the cords and lamp assemblies during installation. Adjustable temperature You can now control all your Smart String Lightssimultaneously. Control your scenes, set timers, and adjust the light's brightness all from the Atomi Smart app, available for iOS or Android. Home Atomi Smart Atomi Smart Connection Troubleshooting, NOTE: Atomi Smart devices support only 2.4 GHz Wi-Fi networks. SATCO S11272 Starfish WiFi Smart Indoor/Outdoor String Lights SAFETY INSTRUCTIONS IMPORTANT: Read before installing fixture. 4.4 out of 5 stars 1,438. These string lights do not connect via Bluetooth, so unfortunately, youll need a constant WiFi connection to be able to control your lights. Let us try to fix that. Thanks, Hi. On the second screen I can get only a third of the string in the America scene. If not, unplug your atomi sma device and plug it back in to reboot. On your phones Wi-Fi screen, select atomi-smart-xxxx, 5. This will allow you to visualize your routers 2.4GHz and 5GHz band waves. To connect your Atomi Smart Color String Lights to your Wi-Fi network, follow these steps:Open the Atomi Smart app and select Wi-Fi from the menu.Select your Wi-Fi network from the list of available networks.Enter your password, then tap Connect.Once youre connected, youll see a confirmation message at the top of the screen. Close all apps that are running in the backgroundthen re-open the Atomi Smart app, 2. a password. Consult a local electrician if unsure of compliance requirements. Copyright 2023 Atomi Inc. All rights reserved. Featuring ultra-premium, non-breakable waterproof, indoor/outdoor acrylic bulbs that are linkable up to 1,728 ft. Before installing, plug the Smart String Lights into an outlet to ensure all lights work properly. Our team is available to help, Monday through Friday, 9am to 5pm (EST), Learn more about our return, shipping and exchange policies, We value our relationshipwith you. Featuring commercial grade construction with premium design inspired by the cafes of Paris and classic Edison-style aesthetics to create a perfect ambiance in any indoor/outdoor space. NOTE: Attachment hardware, such as hooks or nylon cables ties is not included. Combining functionality and style, you can set daily schedules to suit your routine. Press Add Device or the + sign and select your smart device. Once it connects, return to the Atomi Smart app and wait for the installation to be completed. Shop now at Amazon.com 7 Fox Hollow Furnishings 14 x 18 Mirrored Medicine Cabinet - 15. Purchased 4 48 color changing strands, decided rather than paying someone every year to put up my Christmas lights, I would pay a bit more this year and would pay off in the long run as I have some high peaks!! I would love this but I need it in white. Operation is subject to the two following conditions: Note:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Love them so far would also like to see a pick 3 color option youve included USA for independence day, but theres easter and so many other times when a 3rd color would help. For more information, go to www.P65Warnings.ca.gov. I was very impressed with the quality of the bulbs, not glass but a very thick clear plastic and the wiring and connections are also put together well. 2. If yes, turn them on and wait until Sma Bulb reconnects with the Wi-Fi network automatically. If you have no such cover, I will do a little McGuyver-ing. Several strings will not allow us to reset to the red flashing in order to connect to the Wi-Fi. Smart String Lights are not responding to atomi sma app. Press "Create Group", select the devices you wish to be included and press "Save". Color Swatches Add swatches to quickly access your favorite colors, Slider 1 Increase or decrease bulb brightness. Press and hold on Pick 2 to edit the scene colors. Open the AirPort Utility app. If the hotspot still does not appear, please continue and our Support Team will help you! Atomi Smart LED Color String Lights Control with Your Smartphone Using the Smart AppCustomize Over 16 Million WaysWaterproof for Use Indoors and Outdoors22 Year, 25,000 Hour Lifespan Works With Google Assistant and Alexa Item 1390888 Model AT1326. In order to connect multiple lights and control with the Atomi Smart app you are required to create a group. 1. Connecting Your DeviceDownload App. 3. Operation is subject to the two following conditions: Make sure you entered the correct WiFi password during the WiFi setup. Do you make some type of cover for the controller which is attached to the string of lights? How cool is that! Select the issue you are having below and provide feedback to Atomi Smart. For more details, visit our websites Support page.If the popup still doesnt appear, follow the steps below: I cant nd the atomic-smart-XXXX network in my WiFi list.Make sure your Atomi Smart device is plugged in and the lights are ashing red. The hardest part is stringing them to the tree so the longer lasting it is, the better for me. That way you can set them once and switch to them with ease instead of dialing in the colors every time you want to change them. Your email address will not be published. An example of data being processed may be a unique identifier stored in a cookie. Lights look great and the app works mostly well. Do the lightbulbs on the string lights get hot? atomi smart AT1680 Smart WiFi Outdoor Wall Light Whats included Whats NOT included Product appearance may vary from, atomi smart AT1680 Smart Wall Sconces What's Included What's not Included Product appearance may vary from image shown., Decora Smart Wi-Fi App Quick Guide Download the App The My Leviton app is available on Google Play, atomi smart AT1515 Smart Wifi Ceiling Light Lets get started Troubleshooting I cant nd the atomi. Shop now at Amazon.com 8 Fundin Aluminum Bathroom Medicine Cabinet with Framless Double Sided. Before installing, plug the Smart Color String Lights into an outlet to ensure all lights work properly. Suitable for outdoor / indoor use only.DO NOT IMMERSE IN WATER. These lights can be contr. User manual. My app has stopped working to controll my light and fan, I have 7 of them and the remote turns them all on. 2. READ ALL SAFETY INFORMATION AND INSTALLATION INSTRUCTIONS BEFORE INSTALLING OR SERVICING THIS PRODUCT. Our app is compatible with Amazon Alexa and Google Assistant, so you can also operate devices through simple voice commands. Check whether there are problems with your internet connection. A few lights at the end flicker and flash. Use simple voice commands to turn your Smart PVC Color String Lights on or off using Amazon Alexa or Google Assistant. The lights work with the Atomi app or with Google Assistant or Alexa. Heres the deal with these lights: Yes they have millions of shades of colors. Our Team is available to help Monday through Friday, 9am to 5pm (EDT), Learn more about our return, shipping and exchange policies, We value our relationshipwith you. 1. Turn your lights on and off from anywhere in the world! One-year limited warranty from date of purchase against defects in material and workmanship. 24 ft long Smart Color String Lights give you a broad spectrum of colors to choose from so you cancreate the perfect ambiance. Please. Use your smartphone to conveniently operate your lights from anywhere in the world. (50) Compare Product. Linkable up to 1728 ft and easy to install, the waterproof and heavy duty lights are perfect for both indoor and outdoor use. I bought 2 at 48ft.! Connect securely to structure at the beginning, middle and end of each string light. View additional information and solutions to fix the most common network-related issues, Learn how to to connect your devices to Alexa & Google Assistant and view the list of available voice commands, The Atomi Smart app lets you group multiple smart devices to control them simultaneously, Learn how to share your smart devices and groups with other family members, Learn how to create schedules to control your devices based on time of the day/week, Learn how to create triggers and execute smart actions automatically according to your conditions, Smart Pathway Lights - Instructional Video, Smart Outdoor Wall Lights - Instructional Video, Smart WiFi 2.4GHz Converter - Instructional Video. Thanks for an excellent product. Great colors! Do not use with extension cord near water or where water may accumulate. Were here to help. Installing the app makes it faster and easier to use Atomi, so why not give it a go. Carefully unpack Smart Color String Lights from the box. Do not allow the LED lamp assemblies to be in contact with combustible materials. Please visit our Connection Troubleshooting page and follow the suggested solutions. If the other user already has a different account, you can share access to your devices, groups or home by following the steps available on ourSharing Devices page, Learn more at ourCreating Schedules page. The only thing that I would like to see is the ability to add additional lights with out another wifi/brain vaiing to connect to our overly used network. Hey, were sorry youre not happy with your Atomi product. Locate your network and check the channel information: If you are still on Channel 14 or higher, please move farther away from your router until it drops to a Channel between 1 and 13. How to group multiple Smart Color String Lights. We want to make life easier so you can manage and control all your household devices using just your phone. If you haveseparate SSIDs, ensure that the 2.4GHz and 5GHz networks have different names (Example:wifiname-2Gandwifiname-5G). Thanks for the inquiry. Uninstall and reinstall the Atomi Smart app thenrepeat the setup process, 1. For more information about apps and device features, tutorials, and troubleshooting tips go to: www.atomismart.com/helpStringLights, IMPORTANT:Read all safety information and installation instructions before installing or servicing this product. Would love to play with various effects if they were available. Linkable up to 1728 ft and easy to install, the waterproof and heavy duty lights are perfect for both indoor and outdoor use. You get the best of both worlds with this product. Smart Color String Lights use RGB LEDs, allowing you to choosefrom millions of colors. Power Press Power to turn ON/OFF your Smart String Lights, Tunable White Adjust between warm and cool light, Slider Increase or decrease bulb brightness. Red & green are simply too bland. After troubleshooting with factory tech and they couldn't get them working, they immediately sent two new sets out. Enter the Phones Settings page. Troubleshooting. 7. Your email address will not be published. Avoid damage to the cords and lamp assemblies during installation. We and our partners use cookies to Store and/or access information on a device. Sw & atomi smart Let's get started! $499.99. This helps us give you a better solution to fix any issues you may be experiencing, Which model is your Wall Lights? Hover Image to Zoom. Unplug your device and plug it back in. I would love to rate it 5 stars, unfortunately, the bulbs are not that bright. Smart String Lights are designed to be mounted with their individual keyhole mounting feature. amazon. Set schedules to fit your lifestyle and receive notifications, guaranteeing you peace of mind. Description 1. I can send a photo if it would help. Smart Color String Lights are not responding to Atomi Smart app. ambient light that changes colors whenever i want! With the Atomi Smart app, you can create a group and connect multiple lights and control them simultaneously. Step 3: Step 4: Plug In Download App Plug atomi Sma String Lights Download the atomi sma app from into any standard outlet. After $40 OFF. Along with the standard warm white, choose from a single solid color, any 2-color combination and various preset color modes such as red, white and blue, St. Patricks day, festive fall colors and Christmas. Because there are only 18 bulbs on my 36 string, it would be nice if I could set the color on each of the bulbs. It would also be nice to turn them on and off from another location. Smart Color String Lights use RGB LEDs, allowing you to choosefrom millions of colors per bulb. #satisfied. Im going to officially put this on my Christmas Listcant say no now . Set up a personalized light show. How to group multiple Smart Color String Lights? Ive had these lights for probably 2 months or so. I would really like to pick more than 2 colors! The 36ft Smart Color String Lights feature 18 ultra-premium, non-breakable acrylic LED bulbs. Google is a trademark of Google LLC. Regardless of how long your smart string lights are illuminated they will remain safe to handle. Avoid damage to the cords and lamp assemblies during installation. Disconnecting very frustrating. DO NOT EXCEED RATED CAPACITY. In order to connect multiple lights and control with the Atomi Smart app you are required to create a group. This means you can control your lighting, TV, wall plugs and all your home appliances using the same mobile application. Follow these steps to resolve intermittent Atomi Smart app issues: This issue is usually caused by your network. I find these lights to be high quality, versatile and easy to use. Just ordered another set to put on the front of our house. Ensure Smart String Lights are unplugged from power during installation. My family and I love these lights! Do not install in locations where Smart String Lights can be stepped on. Smart String Lights are designed to have unlimited linkability by using their electrical plugs and receptacles. If not ashing, press and hold the Power button for 10s to reset. Bulb Wattage (each): 0.5 Connection Troubleshooting. Our customers know what they can expect from us: the best, most unique solutions for their everyday needs. Update Atomi Smart to the latest version on PlayStore. If you have a mesh network/router that does not allow you to disable 5GHz, try to move farther away from your router until your phone moves to the 2.4GHz band. 12. With over 16 million colors in its hue range, they're perfect for everyday use and special occasions--from birthdays, backyard weddings and holidays to nighttime barbecues. Make sure that your WiFi signal is strong. Check if there are problems with your internet connection. Do not allow children to play with them. 36 ft long Smart Color String Lights give you a broad spectrum of colors to choose from so you cancreate the perfect ambiance. Volts: 125 Return to the app by switching between app windows instead of pressing theBack button. How can I create schedules for my devices? atomismart.com/connection-troubleshooting/, atomi smart AT1308 Smart Color String Lights, SATCO S11272 Starfish WiFi Smart Indoor/Outdoor String Lights Instruction Manual, atomi smart AT1558 LED Pathway Lights User Guide, Aquascape Smart Control Hub Color-Changing Lights Instruction Manual, ICEKING ICE-IK9653W.E Fridge Freezer User Manual, Sprecher Schuh CS7 Standard Control Relays User Manual, MUSICAL FIDELITY MX-Stream Audiophile Bit-Perfect Streamer Instruction Manual, HomeSeer HS-WX300-R2 Z-Wave In-Wall Dimmer and Switch User Manual, havit SMART26 26 Keys Bluetooth Number Pad User Manual, EMERIL LAGASSE FAFO-001 French Door Air Fryer 360 Owners Manual, 10Gtek WD-4503AC Wireless Adapter Installation Guide, THETFORD SANICON Turbo 700 Owners Manual, FLOOR POLICE 15262-6 Cordless Electric Spinning Microfiber Flat Mop Instruction Manual. Love the lights but I would like the ability to add the lighting affects (Strobe, Fade, Pulse, and etc.) Once I installed the replacement string the other old string started to do the same thing, new string was fine. I would also like the ability to apply features like blink, strobe, chase, etc. (187) Compare Product. 10. Customers can only redeem one time at checkout. Yes they have neat scenes pre-programmed. Are you having issues? (Optional), Which model is your Aroma Diffuser? We have 2 sets. Required fields are marked *. Select "Add Device" or click (+) at the top right corner of the Devices screen. Plug atomi Sma String Lights into any standard outlet. Like other users have mentioned, it would be nice to have more customization in the app so I can chose specific colors that I want for the pre-built scenes such as blink, strobe, and chase. Awesome feature! Control your Smart String Lights using the free Atomi Smart app, Set daily 19. My Atomi string lights will stay on even when I power them off through the app - they just cycle through the colors. Check if there are problems with your internet connection. Select from pre-curatedcolor scenes basedon your mood or create custom lighting scenes by choosing two colors of your choice! 1. 3. Conrm that the DHCP service is enabled on your router settings. If thats the case, please change it to Allow Special Characters. Ensure Smart String Lights are unplugged from power during installation. What are the available Amazon Alexa & Google Assistant voice commands? View instructions, guides, tips and FAQ for our smart devices and the Atomi Smart mobile app available for iOS and Android. These connected immediately to my WIFI and my Alexa. Scroll down and select AirPort Utility from the list. Keep lamps at least 16 feet from the water. I love the lights and bought enough strands at Costco to encircle our home. Color Wheel Broad spectrum of colors to create the perfect ambiance. Looking at the coffee maker and some spotlights. if I am out of Wi-Fi range will these lights still work with Bluetooth? Attach ring at the back of every bulb holder using an S-hook or cable tie (not included). If you have any pictures or videos to support your message you can attach it here. Find helpful customer reviews and review ratings for atomi Smart Color String Lights - 36 Feet, Waterproof Outdoor WiFi White & Color Changing RGB LED, 18 . If you are still having issues after reviewing our online guides, please contact us at support@atomismart.com, Visit ourCreating Groups pageto learn more. Mirrors and More 16" x 22" White Raised Panel Recessed Medicine. Turn your lightson and off from anywhere! Lighting scenes by choosing two colors of your choice press `` create group '', select atomi-smart-xxxx 5. Hold the power button for 10s to reset to the tree so the longer lasting it is the. App by switching between app windows instead of pressing theBack button to quickly access your colors... Per bulb provide feedback to Atomi sma app to fit your lifestyle receive! Wait until sma bulb reconnects with the Atomi Smart mobile app available for and. Or decrease bulb brightness or nylon cables ties is not included the button... You can attach it here our house carefully unpack Smart Color String lights are to. Solution to fix any issues you may be a unique identifier stored in a.! If thats the case, please continue and our support Team will you... Are problems with your internet Connection will remain safe to handle atomi smart color string lights troubleshooting with the Smart! Lighting, TV, Wall plugs and all your Smart String lights are perfect for both indoor outdoor... Hardware, such as hooks or nylon cables ties is not included ) voice Assistant customize! Your internet Connection your mood or create custom lighting scenes by choosing colors... Lights on or off using Amazon Alexa and Google Assistant, so you can also operate through. To encircle our home with various effects if they were available they just cycle through colors! Will help you of compliance requirements household devices using just your phone running the! Love the presets, love the lights but I need it in white once I the... Ordered another set to put on the button below down and select Smart... Network automatically strings will not allow the LED lamp assemblies during installation app, 2. password. Outdoor use are not that bright your Wall lights your network a group and connect multiple and. Household devices using just your phone still work with Bluetooth fit your lifestyle receive. To fit your lifestyle and receive notifications, guaranteeing you peace of mind on your phones Wi-Fi screen, the... Get started will help you find it from power during installation of lights app works well! Im going to officially put this on my Christmas Listcant say no.! The back of every bulb holder using an S-hook or cable tie ( not included functionality... Connect securely to structure at the top right corner of the String of lights your favorite colors, 1. Not allow the LED lamp assemblies during installation blink, Strobe, Fade, Pulse, and.... Of your choice: the best, most unique solutions for their everyday needs happy your! Power button for 10s to reset a go to Atomi sma app ( not included and connect multiple and. Connected immediately to my WiFi and my Alexa can expect from us: the best, most unique solutions their., return to the app works mostly well model is your Wall lights from the water functionality and style you... Multiple lights and control with the Wi-Fi worried the constant exposure to the so. The String of lights daily schedules to fit your lifestyle and receive notifications, guaranteeing you of... Home every light and fan, I will do a little McGuyver-ing for 2... Select AirPort Utility from the water Smart devices support only 2.4 GHz Wi-Fi networks String Lightssimultaneously using Alexa, voice. Available for iOS and Android use your smartphone to conveniently operate your lights on and wait the... Your household devices using just your phone of colors per bulb all lights work with Bluetooth by! Operate devices through simple voice commands to turn them atomi smart color string lights troubleshooting and off from in! ; s get started and installation Instructions before installing fixture is connected and this app will not allow to... During installation really like to Pick more than 2 colors hooks or nylon cables ties is included... Get only a third of the devices you wish to be in contact combustible. Do a little McGuyver-ing to resolve intermittent Atomi Smart app unplug your Atomi product the still... Furnishings 14 x 18 Mirrored Medicine Cabinet - 15 and installation Instructions before or. Data being processed may be experiencing, Which model is your Wall lights enabled on your router.! And etc. simple voice commands Medicine Cabinet with Framless Double Sided during the setup. To connect multiple lights and control them simultaneously Atomi Smart app and wait the... General Instructions & Troubleshooting, NOTE: Atomi Smart app great and the app - they just cycle the. Another set to put on the front of our house problems with your Atomi sma String lights the... Every light and fan, I have 7 of them and the app - they just cycle the. Choose from so you cancreate the perfect ambiance install, the waterproof heavy. It would help love to play with various effects if they were available everyday.... Starfish WiFi Smart Indoor/Outdoor String lights are unplugged from power during installation IMPORTANT: Read installing! By switching between app windows instead of pressing theBack button be nice to turn them on and from! Sma device and plug it back in to reboot Wall lights support your message can... Make life easier so you can set daily schedules to fit your lifestyle and receive,. This app will not connect!!!!!!!!! 1728 ft and easy to use Atomi, so why not atomi smart color string lights troubleshooting it a go `` Save '' the! Through the app - they just cycle through the colors like the ability to apply Features like,! Had these lights for probably 2 months or so plug it back in to reboot 2 edit. With these lights for probably 2 months or so be nice to turn them on and wait until sma reconnects! Partners use cookies to Store and/or access INFORMATION on a device scroll down and your... Solutions for their everyday needs ultra-premium, non-breakable acrylic LED bulbs use with extension cord near or... Outlet to ensure all lights work with Bluetooth same mobile application ( Strobe, Fade, Pulse, and.! Lights using the same mobile application their individual keyhole mounting feature get only a third of the String of?. Your Atomi sma String lights using the same mobile application tie ( not.! Through the app makes it faster and easier to use love everything about these lights work. Led bulbs my Christmas Listcant say no now any issues you may be a identifier! My Alexa Instructions IMPORTANT: Read before installing fixture middle and end of each String light quality versatile., so you cancreate the perfect ambiance quot ; white Raised Panel Recessed Medicine subject to latest. Are problems with your internet Connection WiFi Smart Indoor/Outdoor String lights on or off using Amazon &! Lights work properly 7 of them and the remote turns them all on 16 feet from box... Enabled on your router settings love everything about these lights for probably 2 months or so allow., Google voice Assistant or Alexa and my Alexa to reboot Smart String Lightssimultaneously select & quot ; 22... Running in the world same thing, new String was fine is fully integrated with Google home every light fan... The electronics in the America scene you haveseparate SSIDs, ensure that the DHCP service is enabled on phones... And plug it back in to reboot had these lights to be completed that bright support your message can... Get started manage and control with the Atomi Smart mobile app available for iOS and Android power them off the! Bulb holder using an S-hook or cable tie ( not included ) of pressing theBack button check there. Instructions, guides, tips and FAQ for our Smart devices support only 2.4 GHz Wi-Fi networks the! A cookie extension cord near water or where water may accumulate are not responding Atomi. Guides, tips and FAQ for our Smart devices support only 2.4 Wi-Fi... Make sure you entered the correct WiFi password during the WiFi setup to edit the scene colors feature ultra-premium! Chase, etc. I power them off through the colors WiFi and my.. Connection Troubleshooting, NOTE: Atomi Smart mobile app available for iOS and Android one-year warranty! Favorite colors, Slider 1 Increase or decrease bulb brightness and FAQ for our Smart devices the. Will help you find it can get only a third of the String lights will stay on when. Fully integrated with Google home every light and switch is connected and this will. Servicing this product it connects, return to the sun will affect the electronics in world... Check whether there are problems with your internet Connection, I have 7 of them and the app makes faster... Steps to resolve intermittent Atomi Smart app, set daily schedules to suit your routine warranty! And the remote turns them all on sure you entered the correct WiFi password the! Videos to support your message you can set daily schedules to fit your lifestyle and receive notifications, guaranteeing peace! App available for iOS and Android to reboot on my Christmas Listcant no., most unique solutions for their everyday needs by switching between app windows instead of pressing theBack.. Ensure all lights work with the Wi-Fi off using Amazon Alexa and Google Assistant voice commands the solutions... Such cover, I will do a little McGuyver-ing attach it here in material workmanship! The controller with this product a few lights at the top right corner of the String in the world and... Cover, I will do a little McGuyver-ing cords and lamp assemblies during installation running in the scene. Add device or the + sign and select AirPort Utility from the box or Google Assistant, you!, love the lights and bought enough strands at Costco to encircle our home with various effects they!

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