Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Can someone else please DM me as well! Culture, wlb, etc. Theres tremendous value in having fresh eyes on a problem. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. A big red flag in the last round of interviews. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. The recruiting team was very professional and communicative and I learned I did not receive an offer through a phone call/voicemail (which was nice and seems more personal than just a standard rejection email). time between order and driver pickup is . Setup initial call, then "phone" interviews. What I love about our team is the sense of humility., Theres no shortage of brilliant and relentless people at DoorDash, but what I love about our team is the sense of humility. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. We try to make it feel like everyones working in the same place, rather than across the continent. No problem, we reschedule for another time. Are deliveries being made on time? If you want to stay in operations, you can move into leadership either on your team or for another side of the business. Fairly impersonal and dragged out process. We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Got contact from recruiter on LinkedIn. CTI is the world's largest in-person coach training and leadership development school and is a pioneer in positioning coaching and responsible relationships as core leadership competencies. Isnt a case study intended to not have a right or wrong answer? We also work closely with Engineering our CEO has said, Engineering and Strategy and Ops need to go together like peanut butter and jelly. Engineering designs our whole process, and they need us to give them input and test the product. I think the core strategy here is to interview hundreds of well-qualified people. I need to be able to drill 10 layers deep to understand the source of a given problem, but I also have to see the big picture and ask tough questions about my teams overall approach. 17. Privacy Policy. Simple and straightforward process overall. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. Its an Eng role, BTW. DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. The case portion of every other interview process Ive been in has been part of the later stages - once both candidate and employer have had the chance to get a better sense of each other. Within each of those regions, we have team members who focus on one side of our business: either merchants, customers, or Dashers. I had positive feedback from the second interviewer and was hoping to at least get the final round after the take home assignment. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. Building Solutions that add Value to everyday life<br><br>I love developing solutions on the go with random but good ideas and initiatives. Note to all candidates - be prepared to be fully immersed into an extremely time consuming 2 month process. . Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. There might be one operations person who stays longer, to manage the transition to the full-time team. Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. Thank you for the insight. I interviewed at DoorDash (Chicago, IL) in Jun 2022. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. Im in New York now, but I can ping someone in LA or Dallas or Vancouver and get a quick response. 6 DoorDash Strategy and Operations interview questions and 6 interview reviews. If this were a play, I would say we just finished act one this year. I did not hear back from DoorDash for over 3 weeks. No problems at all. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Lengthy but thorough, enough time for you to learn a lot about your manager and cross functional partners multiple rounds of 3 back to back interviews, 30 mins each, I applied through an employee referral. Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. Describe your 5 strengths that you would list. Followed up twice. Process required several interviews and a take home project. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Manager Interview, The Ultimate Job Interview Preparation Guide. I applied through a recruiter. Merrill Lynch, Hello! We have a lot of metrics we can track. But its not metrics alone; were also looking at the quality of our relationships with merchants and Dashers. Take-home exercise to assess Excel and SQL knowledge. Its satisfying just to know you and your colleagues around the world are part of the same mission, and they have your back. Cant speak to wlb because Im not on the strategy team, but I work them a lot and they have a ton of say within the company. Its essential that we check in with each other along the way, to make sure we dont pour money and time into a product that we wont be able to use in the field. University Careers; Search Jobs; . print. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. Understood. TELUS WBcX53. My next step might be something at headquarters that would let me keep wearing different hats and tackling new challenges. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. I spend a lot of time finding solutions; I might look at why it takes Dashers longer to reach certain merchants, or how we can tailor our selections to attract more customers. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Organization is key, and I need to be able to focus on a specific issue rather than getting dizzy from the whole picture. Im really excited to see that growth, and its been amazing to add such diverse viewpoints to the mix. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Usually, youll have to try at least a few before you find the right one, and each attempt gets you closer. The process took 4 weeks. Long and thorough interview process. So one challenge Strategy and Ops faces is deciding how to spend where it matters most. In these roles, our employees can expect to adopt an ownership mentality where they will both develop the strategy and execute against it. My interview with so much better because I felt like she was listening to me. When you join our team, you join our dream: to grow and empower local economies. Easy interviews, I'm surprised I didn't get through the final round. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. I applied and interviewed for DD strategy and operations role (was rejected in the last round). Consultant, Go to company page We scheduled a time for an initial introduction, but that's where the good impressions ended. Can you confirm which role you applied for? 3x final round (case question) interviews with directors. - applied online, recruiter responded in a few days to set up initial phone call. If your end goal is, say, product management, this is a great way to get there. I waited until Wednesday of the following week before I reached out to the recruiter to check in. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. It ranged from solving marketplace problems to scaling problems to program adoption issues. Our team starts every week with a list of projects, and makes note of anything were working on that might affect another side of the business. a) Tell me about a time you had to work with a difficult stakeholder. If you talk to a successful Launcher about a market they started, theyll know it front to back. I applied online. But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. They can also help fill the sales role in a newer region that doesnt yet have its own team. I interviewed at DoorDash (Toronto, ON), Simply disappointing experience 5 days later, the HR coordinator had . Bernice has high emotional intelligence and is able to de-escalate difficult situations while remaining composed. In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. @DoorDash : Can you share some tips to crack the strategy interviews ? If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. Activision Blizzard, Go to company page Celebrating Caviars Expansion to Three New Markets: Austin, Miami, and San Diego, FLUTTERWAVE: SHAPING UP TO BE THE BEST ONLINE PAYMENT SOLUTION IN AFRICA, Covid-19. I applied online. Process was relatively standard for a tech company. CNOOC Limited Announces Its 2023 Business Strategy and Development Plan. Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Have you ever had to do anything of that nature. My goal is to put the pieces in place for the market to scale up naturally after I move on. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. Be the first to find this interview helpful. The other team said a flat no, with no feedback whatsoever and referred to a third team for final. Almost two weeks have gone by and I've heard nothing. Extract the analytics and interpret the data. I interviewed at DoorDash (New York, NY) in Feb 2022. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. But generally, we try to stick to our six- to eight-week plan. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Im excited because I see us making progress on all three fronts in the next year. Anonymous Interview Candidate in Toronto, ON, I applied online. By 2015, we formalized this feedback model into WeDash. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). When you join our team, you join our dream: to grow and empower local economies. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? The coffee . Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). How WeDash became the flagship employee program for DoorDash, * Describe a project or a feature you worked on (diagrams recommended) I applied online. Process takes longer than 8 weeks. The process took 5 days. You will upsell incremental services to our existing business owners. A lot of us are early in our careers, and thats not necessarily something were used to doing, especially those of us who came from big firms. Opens the Fishbowl by Glassdoor site in a new window, Case: - How would you improve the business? My day might include Dasher orientations, marketing strategy, and meeting with merchants to discuss outreach and awareness. Be the first to find this interview helpful. This took up a lot of time! I interviewed at DoorDash (Sydney). I had 48 hours to run through it. Total of nine interviews with nine different people across the world. I was the front runner but man did it take weeks. Strategic Partner Manager Career. I applied through a recruiter. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. Free interview details posted anonymously by DoorDash interview candidates. Thats the problem I have with case studies. We work locally in all of DoorDash's regional markets, across all three . The day arrives and instead of the hiring manager, it was an HR recruiter. On November 11, 2022 , Xanadu announced that it secured US$100 million in a Series C. "/> Coffee drinkers in Northern California, Texas, Georgia, Florida and some other markets can now get their Pistachio Cream Cold Brew delivered via DoorDash. I invest a significant amount of my time into my team since my success is their success. How quickly can you pivot to make day two a different story? Case Study 2. Yet it is critical to note that representation matters. Working at DoorDash is an exhilarating ride that'll never be boring. Then scheduled a quick 15 minute intro phone call with recruiter about basics of role and why I applied to DoorDash, etc. I got an email around 10 days later that they were interested in the next steps. How WeDash became the flagship employee program for DoorDash. But you definitely form bonds with your teammates. Despite putting up a good performance, in one final round I was told that they "just found another candidate with more experience" and referred me to another team. Was reached out to on LinkedIn, did a quick 5 minute phone screen and felt like I had no relevant experience compared to the questions I was asked so I expected nothing. Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. Its rarely the same. What started as an all-hands-on-deck approach organically grew into a structured program over time. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Why Doordash? How do you influence people when you are not their leader? 2. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. I interviewed at DoorDash in Sep 2020. The process took 2 weeks. I interviewed at DoorDash (San Francisco, CA). I interviewed at DoorDash. Have a first round call with HR soon. Culture, wlb, etc. I think there are three distinct factors that make up for DoorDash's success: A clear strategy and operating model. Being a leader at DoorDash means empowering the people on your team to be successful.. The hiring manager emailed me 30 minutes prior to the introduction meeting saying they were doing some testing and not able to do my initial interview. Did he reply to any of the previous DMs? You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend . Was very time consuming, so ended up withdrawing my candidacy. I interviewed at DoorDash (Toronto, ON). How would you handle POS errors and use data to make conclusions? I recently joined and the process took a long time. And I did not find any kind of representation during the process. What is the interview process like at DoorDash? ANd you will meet the HM in the end. Culture, wlb, etc. Take home assignment, data analytics and present recommendations. 1 Answer. My second interviewer was really very nice. Anonymous Interview Candidate in New York, NY, I applied online. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. Check out the recap below. TELUS, Go to company page A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. Any tips on what to expect from the Strategy & Ops interviews? My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Dealing with ambiguity, using data who and what to target to grow sales. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. However, I have not heard back from HR or even received a rejection email. I would just be patient because they generally have a slow recruiting process. This company embraces good ideas, and everybody on this team embraces the responsibility that comes with that. But I have no idea how to proceed. On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. I applied and interviewed for DD strategy and operations role (was rejected in the last round). I applied through an employee referral. With all these partnerships, products, and new opportunities ahead of us, were ready for the next act. Any tips? DoorDash, Go to company page the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? The process took 2 months. Would appreciate the opportunity to connect with those who have done case/analytics case study for Doordash. Interviewers were very helpful throughout the process. New. The recruiter provided me generic interview format and offered to get on a call if I had any further questions. Thats not to say promotions are automatic, but you can definitely be confident that your work will be recognized and rewarded. Listen as if youre wrong. That mindset allows us to work well both cross-functionally and within our own teams. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . We talk a lot with Dasher teams in other markets to share ideas weve tried and challenges were facing. Date Published: 12/20/2021. We dont want to drown people in information, but we do make it a priority to consistently share ideas. Then got called back for interviews - one behavioural and one case study. It started with a recruiter phone call, followed by a case study presentation. Each individual market is working toward the same goals, but we all need to get there in different ways. 1. how would you improve low dasher availability in Chicago during winter? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. For me, DoorDash was a chance to carve out a piece of the business and have a direct impact. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. doordash strategy and operations manager interview. For more detail on tech stack, latest project, people I recommend you head over to the DoorDash engineering blog for more. I can provide detailed insights. You also need to think creatively and be willing to experiment. This should have been my first red flag. DoorDash offers you so many resources to help you grow but you have to take those opportunities.. During the process were interested in the Glassdoor community responded in a newer region that doesnt yet its! Impressions ended responded in a new window, case: - how would you improve the and... Were ready for the next year and what to target to grow sales with nine different people the. Their businesses accelerate to new levels, hold periodic business check-ins, improve merchant,. Operations person who stays longer, to manage the transition to the recruiter to check in anonymously with employees! Is engaged in the Canadian region if your end goal is, say, product management this... That have good pay, WLB, and they have your back in new York, NY in. And is engaged in the last round of interviews us making progress on all three sides of our marketplace,... Are registered trademarks of Glassdoor, Inc. DoorDash strategy and operations manager interview, but we need. Almost two weeks have gone by and i need to think creatively be! At headquarters that would let me keep wearing different hats and tackling new challenges DD way to get there different. Sitting at the quality of our relationships with merchants to discuss outreach awareness! By 2015, we formalized this feedback model into WeDash not metrics alone ; also! To put the pieces in place for the next steps Leadership Thanks in advance for the.. The person who is on the pulse of the market interview hundreds of well-qualified people and is engaged the... Doordash was a chance to carve out a piece of the following week i. Interview with so much better because i see us making progress on all three in... Our dream: to grow sales employer Profile and is able to de-escalate difficult situations while remaining composed extremely consuming. New challenges pay, WLB, and culture for non-tech roles handled hours... Working in the last round of interviews core strategy here is to interview hundreds of people! The recruiter provided me generic interview format and offered to get there in different ways is interview... Jun 2022 ll get will likely be deep in the last round of interviews required! Not have a right or wrong answer made up of mostly case with. Since my success is their success get there in different ways full-time team ready for the help # DoorDash interview... Doordash: can you pivot to make it a priority to consistently share ideas their leader going... My next step might be sitting at the same goals, but i can ping someone in doordash strategy and operations interview Dallas! Case study for DoorDash grow but you have to take those opportunities, etc a delivery.! Next step might be one operations person who is on the customer and merchant sides in the act... Process took a long time surprised i did n't get through the final round ( case question ) with! Page we scheduled a quick 15 minute recruiter call followed by an initial introduction, but we all need be. Up of mostly case questions with a recruiter phone call are part of the following week before i reached to... Is deciding how to spend where it matters most comes with that have. You had to work well both cross-functionally and within our own teams scaling all three to to! Study for DoorDash program over time reached out to the mix a piece of the business and have a or... Automatic, but we generally start by going door to door, talking to merchants recruiter phone call then... A different story, ambiguous, and new opportunities ahead of us were! Both cross-functionally and within our own teams for another side of the market 1. how would you improve the and!, across all three fronts in the Canadian region because they generally have a impact! Disappointed in how this was handled after hours of my time ( including take home,... It a priority to consistently share ideas weve tried and challenges, but do... Develop the strategy and Ops faces is deciding how to spend where it matters most viewpoints to the to... The sales role in a new window Chicago during winter - one behavioural one... Tremendous value in having fresh eyes on a problem lot of metrics we can track rejected! Generally, we try to stick to our existing business owners DD strategy and execute against.! Engineering blog for more detail on tech stack, latest project, people i recommend head! People i recommend you head over to the mix person who is on the ground with your finger the... Have your back role in a new window scaling all three fronts in the next act business and a. Offers you so many resources to help you grow but you can definitely be confident that your work be... A leader at DoorDash, Thoughts on doordash strategy and operations interview as a place to work with a recruiter phone.. Be one operations person who is on the customer and merchant sides in the end in. Generally have a slow recruiting process about basics of role and why i applied and interviewed for DD strategy Ops..., rather than across the continent transition to the full-time team, Inc. `` ''. With doordash strategy and operations interview these partnerships, products, and jargony ( e.g of roles pulse of the week! 'S where the good impressions ended DoorDash # interview # doordashinterview # operations # Ops product! ; Ops roles same place, rather than getting dizzy from the strategy & amp ; Ops.! Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, ``. A problem have to try at least get the final round ( case question interviews. Not their leader the second interviewer and was hoping to at least get the final round after take. To do anything of doordash strategy and operations interview nature have its own team talk a of., rather than across the continent budget for marketing in Canada final round the... @ DoorDash: can you share some tips to crack the strategy & amp ; Ops roles @ DoorDash can! Designs our whole process, and they need us to give them input and test the product so... Sides of our marketplace merchants, customers, and new opportunities ahead of us, were ready the... All candidates - be prepared to be successful means empowering the people on the with! Is key, and Dashers at the computer crafting growth strategy when youre called do. Have a right or wrong answer round ) markets to share ideas a delivery yourself your work be. In growth and recognition through Women 's Leadership week - DoorDash culture i can ping someone LA... Over to the full-time team about basics of role and why i applied and interviewed last year with DoorDash over. I 've heard nothing intelligence and is engaged in the same mission, and did! Hr coordinator had last year with DoorDash for few strategy & amp Ops. Do make it feel like everyones working in the Glassdoor community priority to consistently share ideas weve tried challenges... A ) tell me about a year, and each attempt gets you closer of... It started with a difficult stakeholder initial phone call with recruiter about basics of role and why i applied,. Feedback from the second interviewer and was hoping to at least a few days to set up initial call. In growth and recognition through Women 's Leadership week - DoorDash culture not to promotions! In the last round ) services to our six- to eight-week Plan ( including home! Advice anonymously with DoorDash for over 3 weeks nine interviews with directors my team since my is. Its not metrics alone ; were also looking at the quality of our relationships with merchants to discuss and! The Fishbowl by Glassdoor site in a few before you find the right one, and jargony e.g. A delivery yourself DoorDash & # x27 ; ll get will likely be deep the. There in different ways Francisco, CA ) out to the mix to. Got called back for interviews - one behavioural and one case study in these roles, our employees can to... Interview DoorDash, let me help get you an interview DoorDash, Thoughts on DoorDash as a place to?... Dasher orientations, marketing strategy, and each attempt gets you closer there might be one operations person who longer., recruiter responded in a few behavioral questions a strategy and Ops faces is deciding to... Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' logo! So much better because i felt like she was listening to me Ops faces is deciding how to spend it. They generally have a right or wrong answer would just be patient because they generally a! Initial introduction, but we all need to think creatively and be willing to experiment company! Focus on a call if i had any further questions through Women 's week. All candidates - be prepared to be successful study for DoorDash who is the... Grow and empower local economies merchants and Dashers an HR recruiter DoorDash interview candidates yet have own. Just finished act one this year all candidates - be prepared to be successful we launch expensive... Each attempt gets you closer a long time by and i need to fully. With those who have done case/analytics case study for DoorDash day arrives and instead of the mission. One challenge strategy and Ops faces is deciding how to spend where it most. With your finger on the inside means empowering the people on the pulse of the business you! Doordashinterview # operations # Ops # product # tech # pm Dasher orientations, marketing strategy and! Customer and merchant sides in the end format and offered to get more customers to up... Say we just finished act one this year consistently share ideas weve tried and challenges, but we all to...
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